Expecting a pallet?
We use the The Pallet Network for the majority of our deliveries of beds or pallet items. Note SCA roofs use a dedicated local courier from us direct to you so are excluded from this tracking.
When we start to dispatch your pallet your get a shipping email .... sometimes this will go to your spam!
The pallet will track from the evening that it is loaded on a lorry simply go onto the TPN website and enter your Tracking Number and postcode. The yellow indicates where the pallet is.
If your pallet is on a Book In service (BKIT) they will call you to agree a delivery day. If it is on a dedicated day or Next Day delivery then you wont get a call so please make sure you are available for delivery. A failed delivery will mean the pallet is charged at £70 for a redelivery.
If you need to make contact with your local depot to update a delivery or to chase a booking in call then please follow this link. You will need to quote your tracking number and postcode. https://www.thepalletnetworkltd.co.uk/find-a-partner/
Finally any problems with delivery then please feel free to call our pallet service on 01686 621190 Station Couriers or feedback to us via CONTACT US.
If you have an issue with a damaged pallet where the goods inside could be affected then it is really important that you report it damaged before signing otherwise we cannot help.
Thanks The Banwy Team
